Privacy Policy
C W Harrison & Son take the
storage and use of personal data very seriously.
This privacy policy details the type
of information we process and store, and how that might affect you.
C W Harrison & Son (CWH) comply with the General Data Protection Regulations 2018
(GDPR). We may update this privacy
policy periodically and the latest version will be posted on to our website, at
which point any changes will be immediately effective.
Who we are
C W Harrison & Son operate from
our premises at Milner Way, Ossett, West Yorkshire,
WF5 9JQ and via our websites at www.cwharrison.co.uk
and www.cwharrison.com. Our contact telephone number is 01924 279005.
How and when we collect your personal data
During the course of your business
with us we collect personal data such as your name, address, telephone numbers
and email addresses. We also collect
bank details from clients (vendors) who have shown BACS as their preferred
payment method.
Visitors to our website will also
provide certain information to us via cookies which may include your IP
address, geographical information, etc.
In addition some information is
provided by third parties when they instruct us to act on their behalf.
CCTV operates throughout our premises,
both inside and out, and those images are stored for security and training
reasons.
What personal data do we process and why?
1. We collect your name, address,
telephone number and email address under the following circumstances:
You register as a bidder, either in
person or online
You register as a vendor. We will also collect your
bank details for remitting auction proceeds.
You request condition reports
You ask to be placed on our mailing lists
You, or your agent, requests that we carry out a valuation
We act as an agent for third parties
such as Insolvency Practitioners, HMRC and the Official Receiver and their
instructions will include relevant personal data. As enforcement agents (HCEO and Bailiff) we
will also be provided with personal data if we are instructed to act on behalf
of a third party.
We collect this information for
legitimate business reasons and store the information in line with legal
requirements.
2. To comply with legal requirements
(e.g. Money Laundering Regulations) we may also ask for your date of birth and
photographic identification to verify your identity. We will also store details
of past transactions with us and information relating to any dispute or legal
proceeding.
We collect and store this information
to comply with our legal obligations.
3. CWH operate email mailing lists to
provide you with details of forthcoming auctions or details of particular lots
that may be of interest to you. For this
we collect your name and email address.
On occasion we also send client information through the mail to your
postal address. You are free to opt out
from our marketing mailings at any time and an email opt-out link is on each
marketing email we send out.
We collect and store this information
for legitimate business interests.
4. Our saleroom and yards are
protected by CCTV for the safety of our employees, clients and visitors. CCTV images are stored for a reasonable
amount of time and may, in the case of theft for example, be passed to third
parties if they have and can prove a legal right to access. On occasions the auctions may be filmed and
your image, or that of your property, could be captured and shown and
reproduced via traditional or social media.
The right to reproduce images remains with CWH.
We collect these images for legitimate
business reasons.
5. We keep records regarding the
ownership of property such as the vendor and buyer of each lot. This
information may be used if there is an allegation of fraud, theft or any other
unlawful activity and will be passed on to the law enforcement agencies such as
the police if they have and can prove a legal right to access.
We collect this information for
legitimate business reasons and use it for the prevention of crime.
6. Our website may use cookies. Cookies are text files that gather
information about your browsing on our website to help make your browsing
experience better. You can view our
Cookie Policy at the bottom of this page. It is possible to disable cookies by
changing the settings on your browser but this may affect your user experience.
The information we collect will include your IP address and browser type and
pages visited.
7. Access To
Data:
It is essential that staff with the
relevant permissions have access to your data in order to efficiently run the
business. All our computers are password
protected.
8. Retention Of
Data
CWH will securely store data for the
periods laid out in their Data Retention Schedule which in the majority of
cases is seven years or in line with relevant laws or regulatory obligations
(for instance HMRC).
9. Transfer Of
Data
CWH will not release your information
to third parties to use for their own purposes.
We do share data with third parties when it is necessary in order to
complete a service.
Our email mailing list is managed
through Mailchimp and client data such as name, email
address and telephone number is saved on their servers.
Our web agency is 6B Digital and they
store client contact information on their servers in order to provide log in
facilities.
Payments made through the website are
made through First Data PaymentSense and we do not
have access to your card details.
In addition, your data may be
transferred to third parties who help us to maintain our service standards such
as removal contractors, consultant valuers, etc.
CWH also have an obligation to provide
data to third parties for the prevention and detection of crime and for
anti-money laundering checks.
We collect this information for
legitimate business reasons.
We do not transfer your data to other
websites although we may have links on our own website to others and we would
recommend that you check their privacy policy before providing any personal
information.
10. How do we keep your data secure?
We take all appropriate and reasonable
steps to keep your data secure by means of physical protection, passwords,
anti-virus protection and staff training.
11. Access to your data
You have a right of access to your
personal data that we hold and can have any inaccuracies corrected. This can be obtained by completing a Subject
Access Request (SARS) and providing proof of your identity. This should be forwarded for the attention of
Mr C D Harrison at C W Harrison & Son, Milner Way, Ossett, West Yorkshire, WF5 9JQ
12. Your Consent
By submitting any personal information
to us you consent to the use of information as set out in this privacy
policy. We reserve the right to amend or
modify this privacy policy and if we do so we will post the changes on our
website. It is your responsibility to
check this privacy policy every time you submit information to us. Your use will signify that you agree to any
such changes. You have a right to request withdrawal of consent at any time.
13. Your right to be forgotten and
withdrawal of consent
Under Article 17 of the GDPR individuals have the
right to have personal data erased. This is also known as the ‘right to be
forgotten’. The right is not absolute and only applies in certain
circumstances, details of which can be found on the Information Commissioner’s Office website. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/. We will action any right to be
forgotten within one month of the request being made to us unless we have a
legal obligation to keep or in the exercise or defence of legal claims.
14. Contact Information
If you have any queries regarding
CWH’s Privacy Policy please contact the office by mail, telephone or email.
C W Harrison & Son
Milner Way
Ossett
West Yorkshire
WF5 9JQ
T: 01924 279005
E: cdh@cwharrison.com
You may also contact us on the above
address in respect of any complaint relating to the processing of your personal
data. You may also raise a complaint
with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
CWH’s Cookie Policy
A cookie is a text file sent by a web server - a device where one or
more websites are stored - to a web browser, and stored by the browser. The
text file is then sent back to the web server each time the web browser
requests a page from the web server. This enables the web server to identify and
track the web browser and provide richer user experiences for visitors to a web
site.
We may install and use various plugins or extensions that help enrich
the experience of using this website, and which may also use additional
cookies, to, for example, monitor how successful each plugin or extension is,
or further count the number of times a plugin or extension is used. In this
way, those providers can measure the effectiveness of their solutions and make
changes to improve their products.
We use Google Analytics to analyse the use of this website. Google
Analytics generates anonymous statistical and other information about website
use by means of cookies, which are stored on users' computers. The information
generated relating to our website is used to create reports about the use of
the website. Google will store this information. Google's privacy policy is
available at: http://www.google.com/privacypolicy.html
If you choose not to accept cookies, then only the standard session
cookie will load and be active until you close your web browser, the website
will not function as intended and some facilities will be unavailable.
Most browsers allow you to refuse to accept cookies. For example, in
Internet Explorer you can refuse all cookies by clicking: "Tools"
> "Internet Options" > "Privacy",
and selecting "Block all cookies" using the sliding selector. This
choice will, however, have a negative impact upon the usability of many
websites, including this one.
Most browser companies provide instructions on disabling cookies on
their web sites.
You can learn more about cookies at AboutCookies.org